Whether you are moving to or from Dunsborough or a neighbouring region or wish to invest in property, JMW Real Estate offers a total management service that will create a stress free investment and at the same time maximising your return.

Our Property Management Department provides a comprehensive and professional service which incorporates advice on current market rents, comprehensive screening of prospective tenants, preparation of all tenancy documents, rent collection, payment of accounts, monthly statements with rents paid directly into nominated accounts, regular market rent reviews (every six months), advice and recommendations for quarterly inspections followed by written reports including photos, quotations for repair work and maintenance by experienced and qualified trades people.

TENANT SELECTION

Our aim is to select the appropriate tenant for your property by following this process;

We begin marketing your property immediately once your written instructions are received.
Prospective tenants complete a detailed application form. The relevant information provided in the application is submitted to the client with recommendations and obviously we seek to verify all information provided and seek a tenant with a prudent and satisfactory track record.

RENT SELECTION

Tenants are provided with the following options to enable them to pay regular rental instalments;

EFT via Internet Banking
Money Order or Cheque


ROUTINE INSPECTIONS

We inspect our properties after the first six weeks of a new tenant moving in, and every three months thereafter and provide a written report (including photos) to our clients. However, as each property is different, should the owner wish to have the inspections conducted either less or more frequently, then we would act on these instructions.

For each property, we prepare a detailed property condition report including a CD containing comprehensive photos of the entire property. This is acknowledged by the tenant at commencement of their tenancy. This method of completing the property condition report is aimed at eliminating final bond disputes, and ensuring that the property is returned in the same condition at the end of the tenancy.

The routine inspections are also reconciled to the original property condition report to monitor the condition of the property throughout the tenancy.

ARREARS

As rent collection is an essential part of Property Management, in accordance with the Residential Tenancies Act, we follow strict guidelines in terms of following up rent arrears in order to ensure that all rent is paid up to date at all times. Our follow up procedure is outlined below:

3 days in arrears – the tenant is sent a ‘Form 21 – section 62(4)(a) breach notice for non-payment of rent’, which, under the Residential Tenancies Act allows the tenant 14 days to rectify the breach.

Once the 14 day period has lapsed, we contact the Owner and advise them of the situation and seek instruction as to whether the owner would like us to terminate the tenancy. Depending on the owner(s) instructions, we serve a notice of termination.

WHAT WE DON'T DO

- Allow prospective tenants inspect or enter a property unaccompanied.

- Wait until the property is vacant before actively seeking a replacement tenant.

- Wait until the end of the tenancy agreement to complete inspection reports.

We invite you to contact us, as our unique approach to property management certainly will not disappoint. We look forward to being of service to you.

TENANT INFORMATION

HOURS OF ENQUIRY

Monday to Friday 9.00am to 5.00pm

Our property manager will not be in the office during weekends and is available only in case of emergency.

RENTAL PAYMENTS

Rent under your Residential Tenancy Agreement will be payable at least 1 week in advance at all times (unless other arrangements are made). If at any time you are unable to make a payment contact the property manager immediately. Rent is to be paid via electronic funds transfer, money order or cheque. Cash will NOT be accepted at our office.

Should you wish to pay your rent online, our Trust Account details are as follows:

Account Name: JMW Real Estate Rental Trust Account

BSB: 306-005

Account Number: 20-627- 85

Please ensure that your address and/or name is included in the description section of the transfer as we will not be able to allocate unidentified funds.

RENTAL BOND

At the commencement of your tenancy, you will be required sign a bond lodgement form and to pay a security bond of four weeks rent and a pet bond of $100.00 (if applicable). Once we receive your bond, we lodge it with the bond administrator (a government agency which holds the bond for the duration of the tenancy – any interest earned on the bond is paid to a fidelity fund monitored by the government).

At the end of your tenancy, once any deductions are calculated, we send you a bond disposal form, which you then need to sign (must be original signatures – photocopied, faxed or emailed forms will not be accepted). Once we receive the signed bond disposal form, it is then sent to the bond administrator who will then disburse the funds directly to you by cheque or to your nominated bank account.

ROUTINE INSPECTIONS

We carry out inspections after the first six weeks of a new tenancy commencing and every three months there after. Prior to any inspection, we will provide you seven (7) to fourteen (14) days written notice, at which time, we will provide you with a repair request form and a ‘routine inspection guide’ outlining our expectations for the inspection.

Should the property not be presented in an acceptable standard, we will issue you with a breach notice outlining what items require attention, and a re-inspection will be conducted once the breach notice has expired (14 days), a fee may be incurred by the tenant should a re-inspection be required.

INSURANCE

We strongly recommend you arrange your own contents insurance as your possessions will not be covered by the owner's building insurance.

REPAIRS AND MAINTENANCE

All repair requests must be in writing, however emergency repairs will be accepted verbally. We will endeavour to attend to the repairs as quickly as possible, however, it is necessary to obtain the landlords approval and quotes before any repairs can occur, so unfortunately delays are sometimes unavoidable.

Unless alternative arrangements are in place, the upkeep of gardens and lawns are the tenants responsibility, cleaning of gutters and other maintenance items are the responsibility of the owner.

TERMINATION OF TENANCY AGREEMENT

Should you wish to vacate your property, the following must be adhered to in order to eliminate/minimise any cost or inconvenience.

If you are on a ‘fixed term lease’ and wish to ‘break your lease’, you must advise the property manager in writing providing as much notice as possible to ensure a new tenant is found as soon as possible. You will be required to pay all costs associated in re-letting the property. These costs include, advertising, final bond inspection, leasing fee and tenant enquiry fees. You will be responsible for the rental payments until either a suitable tenant moves in, or the expiry of the lease (which ever comes first).
If your fixed term lease has expired, you will automatically revert to ‘periodical lease’, which you must provide us with twenty-one (21) days written notice prior to vacating, verbal notice will not be accepted. If you are on a periodical lease, the owner must provide you with sixty days (60) written notice to vacate.